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HyTech Consulting LLC

Terms & Conditions

Effective Date: September 16, 2026

These Terms & Conditions ("Terms") apply to all quotes, invoices, and services provided by HyTech Consulting LLC ("HyTech," "we," "us") to the client named on the applicable quote, statement of work, or invoice ("Client," "you"). By approving a quote, scheduling services, or paying an invoice, you agree to these Terms.

Contents

  1. Services
  2. Order of Precedence
  3. Quotes and Changes
  4. Payment Terms
  5. Government Clients
  6. Client Responsibilities
  7. Aerial Photography & Drone Services
  8. IT, Cybersecurity & Infrastructure
  9. Confidentiality
  10. Warranty
  11. Limitation of Liability
  12. Indemnification
  13. Insurance
  14. Non-Solicitation
  15. Termination
  16. Force Majeure
  17. Governing Law & Disputes
  18. General

1. Services

HyTech provides the following services, as described in a quote, proposal, statement of work (SOW), or invoice (each an "Order"):

  • Aerial Photography & Drone Services — FAA Part 107 aerial imaging, video, inspection capture, and related processing.
  • IT & Cybersecurity Consulting — security architecture, identity and access management, assessments, advisory, and documentation.
  • Infrastructure & Managed Services — installation, configuration, administration, and support of systems, networks, and related technology.

Work outside the scope of an Order is billed separately and requires written approval (email is sufficient).

2. Order of Precedence

If there is a conflict, the following control in this order: (1) a signed contract or government award document, (2) a signed SOW, (3) the Order or invoice, (4) these Terms.

3. Quotes and Changes

Quotes are valid for 30 days unless stated otherwise. Changes to scope, schedule, or requirements requested after approval may change pricing and timelines. We will notify you of any cost impact before proceeding.

4. Payment Terms

  • Invoices are due Net 30 from the invoice date unless the invoice states otherwise.
  • Balances unpaid after the due date accrue a late charge of 1.5% per month (or the maximum rate allowed by law, if lower) until paid.
  • HyTech may suspend work on any account more than 15 days past due after written notice.
  • Client is responsible for reasonable collection costs, including attorney's fees, incurred to recover overdue amounts.
  • Billing disputes must be raised in writing within 15 days of the invoice date. Undisputed portions remain due on time.
  • Deposits, if required, are stated on the Order and are applied to the final invoice.

5. Government Clients

For work performed under a federal, state, or local government contract, the payment, invoicing, and other terms of that contract (including the Prompt Payment Act, where applicable) govern and supersede any conflicting provision of these Terms.

6. Client Responsibilities

Client agrees to:

  • Provide timely access to sites, systems, personnel, and information needed to perform the services.
  • Ensure it has the authority to grant HyTech access to any property, network, system, or data involved.
  • Designate a point of contact authorized to approve work and changes.
  • Maintain its own current backups of data and systems before and during any technical work.

Delays caused by missing access, information, or approvals may extend timelines and incur additional charges.

7. Aerial Photography & Drone Services

  • FAA Compliance. All flights are conducted by FAA-certificated remote pilots in accordance with 14 CFR Part 107 and applicable airspace restrictions.
  • Pilot Authority. The remote pilot in command has final authority to delay, modify, or cancel any flight for safety, weather, airspace, or regulatory reasons. This is not a breach of these Terms.
  • Airspace Authorizations. Some locations require FAA authorization or waivers (e.g., controlled airspace or special flight rules areas). Scheduling depends on obtaining approval, and HyTech cannot guarantee authorization will be granted.
  • Weather & Rescheduling. Flights canceled for weather or safety will be rescheduled at no additional charge. Client-requested cancellations with less than 24 hours' notice, or site visits where access is unavailable on arrival, may be billed a trip fee.
  • Property Permission. Client represents that it owns the property to be captured or has obtained permission from the owner, and is responsible for notifying tenants, occupants, or neighbors where appropriate.
  • Deliverables. Imagery is delivered in the format and timeframe stated in the Order. Captured data is retained for 90 days after delivery, after which it may be deleted.
  • Not a Certified Inspection. Aerial imagery is a visual record only and is not a professional engineering, roofing, or structural inspection unless expressly stated in the Order.

8. IT, Cybersecurity & Infrastructure Services

  • Authorization. Security testing, scanning, or assessment activities are performed only within the written scope and rules of engagement approved by Client. Client confirms it is authorized to approve testing of all in-scope assets.
  • No Guarantee of Security. Cybersecurity services reduce risk but cannot eliminate it. HyTech does not guarantee that systems will be free of vulnerabilities, breaches, or incidents.
  • Recommendations. Client is responsible for decisions on whether and how to implement HyTech's recommendations.
  • Credentials. Credentials provided to HyTech are used only to perform the services and should be rotated or revoked by Client when the engagement ends.
  • Maintenance & Downtime. Changes to production systems carry inherent risk. Where practical, work is scheduled in agreed maintenance windows. HyTech is not responsible for downtime resulting from pre-existing conditions, third-party products, or Client's failure to maintain backups.
  • Third-Party Products. Hardware, software, cloud services, and licenses from third parties are subject to the vendor's own terms and warranties. HyTech passes through available manufacturer warranties but provides no separate warranty on third-party products.
  • Managed Services Term. Recurring services continue month to month unless the Order states otherwise, and either party may cancel with 30 days' written notice.

9. Confidentiality

Each party will protect the other's non-public business, technical, and security information using reasonable care and use it only to perform or receive the services. This does not apply to information that is public, already known, independently developed, or required to be disclosed by law. These obligations survive for three years after the engagement ends, and indefinitely for security-sensitive information such as credentials, vulnerabilities, and network details.

10. Warranty

HyTech will perform services in a professional and workmanlike manner consistent with generally accepted industry standards. Client must report any nonconforming work in writing within 30 days of completion, and HyTech's sole obligation will be to re-perform the affected work. Except as stated in this section, services are provided "as is," and HyTech disclaims all other warranties, express or implied, including merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by law:

  • HyTech is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.
  • HyTech's total liability arising from any Order is limited to the amount Client paid for the services giving rise to the claim during the 12 months before the claim.

These limits do not apply to liability that cannot be limited by law.

12. Indemnification

Client will indemnify and hold HyTech harmless from third-party claims arising from (a) Client's lack of authority to grant access to property, systems, or data; (b) Client's use of deliverables; or (c) Client's violation of law. HyTech will indemnify Client from third-party claims arising from HyTech's gross negligence or willful misconduct.

13. Insurance

HyTech maintains business liability insurance, including coverage for drone operations. Certificates of insurance are available on request.

14. Non-Solicitation

During an engagement and for 12 months after, Client agrees not to directly solicit for employment any HyTech employee or subcontractor who performed services for Client, without HyTech's written consent.

15. Termination

Either party may terminate an Order with 15 days' written notice. Either party may terminate immediately if the other materially breaches these Terms and fails to cure within 10 days of written notice. Client will pay for all services performed and non-refundable expenses incurred through the termination date.

16. Force Majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, including weather, natural disasters, FAA restrictions or temporary flight restrictions, utility or internet outages, government action, or labor disputes. Payment obligations are not excused.

17. Governing Law & Disputes

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles. The parties will first try in good faith to resolve any dispute informally. Any unresolved dispute will be brought in the state or federal courts located in Maryland, and the parties consent to that jurisdiction. This section does not apply where a government contract specifies a different disputes process.

18. General

  • Independent Contractor. HyTech is an independent contractor, not an employee, partner, or agent of Client.
  • Entire Agreement. These Terms, together with the applicable Order, are the entire agreement and supersede prior discussions. Terms on Client purchase orders do not apply unless HyTech accepts them in writing.
  • Severability. If any provision is found unenforceable, the rest remain in effect.
  • Updates. HyTech may update these Terms by posting a revised version at this page. The version in effect on the date of the Order applies.
  • Notices. Notices must be in writing and may be sent by email to the contacts on the Order.

Questions? Contact HyTech Consulting LLC at hytechconsultants.com.